Jobs

Hunter Candles are looking for a passionate Retail Sales Assistant for our new store in Surry Hills and the iconic, Strand Arcade, Sydney.

An exciting opportunity to join our proudly small, and growing team!

• Work in a premium, and growing small family owned brand
• Share and sell products we hand make in Sydney
• Based in central CBD location, and Surry Hills in Sydney

We are looking for a scent focused, considerate, and approachable person to join our rapidly growing small team at our newest location in Surry Hills and the iconic Strand Arcade in Sydney.

Hunter people are enthusiastic about candles, the community, are warm, and love to make people feel good. They are authentic and honest and value their work. They are the face and voice of our company, engaging, and delivering a one of a kind fragrance experience. Sharing not only knowledge of our products but of our history and values as well.

We are sales driven but don't want to only focus on conversion. Our goal is to help people in any way they need. We guide: whether it be scent tips, restaurant recommendations, or the best hidden rivers.

We talk about our life experiences: what scent has brought certain memories, and who you share these moments with.

We’re fun loving, nurturing, social and cultured.

We represent a candle brand that loves scent and people, and your stories are what enrich us and make you a perfect fit for Hunter.

• Provide customers with a unique experience in areas of scent, scent pairing suggestions, scent styling tips, and a basic understanding of the olfactory system.
• Product education: communicate detailed explanation of blends, production, materials, desired effect and best care instructions.
• Demonstrate the culture held within Hunter, including: passion for scent and curiosity whilst creating a warm and relaxed environment for customers
• Receive and restock shop and stock room independently, counting stock twice a week
• Answers phone/online inquiries as required
• Communicate with manager on any customer feedback
• Utilize Point of Sale card system, process payments, refunds and exchanges and issue gift cards
• Communicate with the team for order details, pick-up and delivery
• Move around boxes for inventory that can weigh up to 10kg

• Experience in luxury retail
• Ability to quickly identify customer needs and customise solutions suitably
• Passion for scent, and candles!
• Warm, optimistic, passionate, friendly and authentic
• Responsible and dependable
• Enthusiasm to deliver exceptional customer experience
• Opportunity to be a part of a fresh team with an iconic product.
• Clear verbal communication - verbal and written
• Strong organisational and time management skills with the ability to multi-task.
• Able to work independently
• Ability to recognise and achieve sales targets
• Comfortable with taking direction and staying self motivated
• Passionate about small business
• Availability to work 2+ days a week
• Bonus: an eye for social media

• In depth training on scent, and candles
• A stylish place to work
• Opportunity to broaden skills and grow within Hunter Candles
• A friendly team
• Candles!

If this sounds like you, we would love to hear from you!

Along with your resume, please let us know what is the best scent you've ever smelt and why, and why you're wanting to work with Hunter Candles.

Please send to vianney@huntercandles.com.au

Applications close 12th Sept 2024 COB.

Start date 22nd September 2024.